Welcome to MYRALA Herbs & Nature. These Terms & Conditions govern your access to and use of our website, products, services, and online shopping facilities.

By accessing, browsing, or purchasing products through our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About MYRALA Herbs & Nature

MYRALA Herbs & Nature is an Ayurvedic and natural wellness brand offering herbal and wellness products through its online platform.

Throughout these Terms & Conditions, the terms “MYRALA,” “we,” “us,” and “our” refer to MYRALA Herbs & Nature, while “you,” “customer,” and “user” refer to any person accessing or using our website.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information provided by you is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse, damage, or attempt to interfere with the website or its services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, prices, specifications, and other information displayed on our website are accurate.

However, please note:

  • Product colours and appearance may vary slightly due to photography, lighting, or screen settings.
  • Packaging, labels, or product presentation may occasionally be updated.
  • Product information may be changed or updated without prior notice.
  • Availability of products is subject to stock.

MYRALA Herbs & Nature reserves the right to correct any errors or inaccuracies on the website.

4. Ayurvedic & Wellness Disclaimer

Our products are intended for general wellness and supportive use and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

  • Customers should carefully read the product label, ingredients, usage instructions, warnings, and other information before using any product.
  • If you are pregnant, breastfeeding, taking medication, undergoing medical treatment, or have any existing health condition, consult a qualified healthcare professional before using any herbal or wellness product.
  • Do not discontinue prescribed medication or medical treatment based solely on information provided on our website or through our marketing materials.
  • Individual results may vary from person to person.

5. Orders & Acceptance

When you place an order through our website, you are making an offer to purchase the selected products. An order is considered accepted only after MYRALA Herbs & Nature confirms the order and/or dispatches the product.

We reserve the right to cancel or reject an order in circumstances including, but not limited to:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment-related issues
  • Suspicious or fraudulent transactions
  • Incorrect or incomplete customer information
  • Delivery restrictions
  • Technical or system errors

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Product Availability

All products are subject to availability. If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative product, a revised delivery timeline, or a refund, as applicable.

7. Pricing

All product prices displayed on our website are subject to change without prior notice. Applicable taxes, shipping charges, discounts, promotional offers, or other charges will be displayed where applicable during the ordering process.

MYRALA Herbs & Nature reserves the right to correct pricing errors caused by technical, typographical, or other inadvertent errors.

8. Payment

We may offer various payment methods, including online payment gateways and Cash on Delivery, depending on availability.

  • You agree to provide accurate payment and billing information.
  • We are not responsible for delays or failures caused by banks, payment gateways, card providers, or other third-party payment service providers.

9. Shipping & Delivery

We aim to dispatch orders within the estimated processing time displayed on the website. Delivery timelines may vary depending on:

  • Delivery location
  • Courier/logistics partner
  • Weather conditions
  • Public holidays or natural events
  • Transportation delays or other circumstances beyond our reasonable control

Once an order has been handed over to the courier/logistics partner, delivery is subject to their operational timelines. Customers are responsible for providing a correct and complete delivery address and contact information.

10. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Return, Replacement & Refund Policy. Customers should review that policy before placing an order.

Eligible return or replacement requests must be raised within the specified period and may require photographs, invoice details, batch information, and other supporting information.

11. Cancellation

Orders may be cancelled before processing or dispatch, subject to the order status. Once an order has been processed or shipped, cancellation may not be possible. For further details, please refer to our Cancellation, Returns & Refund Policy.

12. Promotions & Discounts

MYRALA Herbs & Nature may offer promotional discounts, coupon codes, special offers, or other campaigns from time to time.

Promotional offers:

  • May have specific validity periods.
  • May be subject to minimum purchase requirements.
  • May not be combined with other offers unless specifically stated.
  • May be limited to one use per customer or order.
  • May be modified or withdrawn without prior notice.

We reserve the right to cancel transactions where promotional codes or offers are found to have been misused.

13. Intellectual Property

All content available on this website is owned by or licensed to MYRALA Herbs & Nature and is protected by applicable intellectual property laws. This includes, but is not limited to:

  • MYRALA name and logo
  • Product names, photographs, and packaging designs
  • Text, descriptions, graphics, and videos
  • Website design and marketing materials
  • Trademarks, images, and illustrations

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

14. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our website or systems.
  • Introduce viruses, malware, or other harmful material.
  • Copy or scrape website content without permission.
  • Interfere with the operation or security of the website.
  • Create fraudulent orders or provide false information.
  • Use our website to infringe the rights of others.

We reserve the right to restrict or terminate access to users who violate these Terms & Conditions.

15. User Information

When placing an order or creating an account, you may be required to provide information such as your name, phone number, email address, billing/shipping address, and payment-related information.

You agree that the information provided by you is accurate and up to date. We will handle personal information in accordance with our Privacy Policy.

16. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services, advertising platforms, and other service providers. These third parties may operate under their own terms, conditions, and privacy policies.

MYRALA Herbs & Nature is not responsible for the independent policies, actions, or service interruptions of third-party providers.

17. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from technical errors
  • Free from viruses or other harmful components
  • Completely accurate or up to date

Website access may occasionally be suspended for maintenance, upgrades, security reasons, or circumstances beyond our control.

18. Limitation of Liability

To the maximum extent permitted by applicable law, MYRALA Herbs & Nature shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

19. Indemnification

You agree to indemnify and hold harmless MYRALA Herbs & Nature, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, or expenses arising from:

  • Your misuse of the website.
  • Your violation of these Terms & Conditions.
  • Your violation of applicable laws.
  • Your infringement of third-party rights.
  • False or misleading information provided by you.

20. Links to Other Websites

Our website may contain links to third-party websites or services. These links are provided for convenience. MYRALA Herbs & Nature does not control or necessarily endorse the content, policies, products, or services of third-party websites. You access third-party websites at your own risk.

21. Changes to These Terms & Conditions

MYRALA Herbs & Nature reserves the right to modify, update, or change these Terms & Conditions at any time. Changes will become effective when the updated Terms & Conditions are published on our website. Your continued use of the website after changes are published constitutes acceptance of the revised Terms & Conditions.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these Terms & Conditions or the use of our website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

23. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us:

  • Email: Myralaherbs@gmail.com
  • Website: myralaherbs.com

We will make reasonable efforts to address your questions and concerns promptly.